Refund and Return Policy

At Barclay Training Institute, we strive to ensure a positive learning experience for all our students. However, if you are not satisfied with your course purchase, our refund policy is outlined below:

1. Eligibility for Refunds

Refund requests must be made within two (2) days of the course purchase date.

Refunds are only available for courses that have not been completed. If a course has been completed or more than 20% completed, it will not be eligible for a refund.

2. How to Request a Refund

To request a refund, please contact our support team at:

• Email: support@barclaytraininginstitute.com OR barclay.traininginstitute@gmail.com
• Phone: +1 845 481 2282

Include your order number and reason for the refund. We will review your request and respond within five business days.

3. Processing Refunds

Approved refunds will be issued to the original payment method within 10 business days of approval. Please note that processing times may vary depending on your bank or payment provider.

4. Non-Refundable Items

• Courses purchased beyond the two-day refund period.
• Courses that have been completed or accessed beyond 20%.
• Any course materials or add-ons, such as certificates or downloadable content, that have been used or accessed.

5. Changes to This Policy

Barclay Training Institute reserves the right to modify this Refund and Return Policy at any time. Changes will be posted on this page, and we encourage you to review the policy periodically.

6. Contact Us

For questions or assistance with refund requests, please reach out to our support team at:

• Email: support@barclaytraininginstitute.com OR barclay.traininginstitute@gmail.com
• Phone: +1 845 481 2282