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The CPHQ certification exam is a computer-based exam that can be taken at various testing centers across the world. CPHQ exam is offered four times a year, and candidates need to register and pay the exam fee to schedule their exam. The passing score for the CPHQ certification exam is 100 points, and candidates who pass the exam receive a certificate of achievement from NAHQ.
The CPHQ exam covers a wide range of topics, including healthcare quality improvement, healthcare data analysis, healthcare laws and regulations, healthcare accreditation, and patient safety. CPHQ Exam consists of 150 multiple-choice questions and is administered over a four-hour period. To be eligible to take the exam, candidates must have a bachelor's degree and at least two years of experience in healthcare quality management or a related field.
NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q175-Q180):
NEW QUESTION # 175
A Lean improvement concept that represents rapid improvement is
Answer: D
Explanation:
Lean is a methodology focused on eliminating waste and improving efficiency. Among its concepts, the one associated with rapid improvement is most relevant to the question.
Option A (Kaizen): This is the correct answer. Kaizen, meaning "continuous improvement" in Japanese, involves rapid, incremental improvements through focused events (e.g., Kaizen blitz) where teams address specific process issues quickly. NAHQ CPHQ study materials identify Kaizen as a Lean tool for achieving swift, collaborative improvements.
Option B (Six Sigma): Six Sigma focuses on reducing variation and improving quality through data-driven methods (e.g., DMAIC), but it is typically a longer, more analytical process, not rapid improvement.
Option C (Poka-yoke): Poka-yoke refers to mistake-proofing techniques to prevent errors (e.g., color-coded labels). While effective, it is not specifically about rapid improvement but error prevention.
Option D (Kanban): Kanban is a Lean tool for managing workflow and inventory (e.g., visual boards). It supports efficiency but is not centered on rapid improvement events.
Reference: NAHQ CPHQ Study Guide, Domain 4: Performance and Process Improvement, describes Kaizen as a Lean concept for rapid, team-based improvement initiatives.
NEW QUESTION # 176
In the 1970s, Deming developed his 14 points for western Management in response to requests from U.S. managers
for the secret to the radical improvement that Japanese companies were achieving in a number of industries. As part
of his "system of profound knowledge," Deming promoted that "around 15% of poor quality was because of workers,
and the rest of 85% was due to bad management, improper systems and processes." The "system" is based on parts.
Which o the following is/are NOT out of those parts?
Answer: C
NEW QUESTION # 177
In a confidential reporting system, the reporter's Identity Is
Answer: B
Explanation:
* A confidential reporting system is a voluntary system that allows healthcare professionals to report patient safety incidents or near misses without fear of legal or professional repercussions12.
* The purpose of a confidential reporting system is to enhance the data available to assess and resolve patient safety and quality issues, and to encourage the reporting and analysis of medical errors12.
* A confidential reporting system is different from an anonymous reporting system, where the reporter's identity is unknown, or a nonconfidential reporting system, where the reporter's identity is disclosed3.
* In a confidential reporting system, the reporter's identity is hidden from authorities, such as legal authorities, regulatory groups, or the public12. However, the reporter's identity may be known to the entity that operates the reporting system, such as a patient safety organization (PSO) or a healthcare organization12.
* The reporter's identity is protected by federal privilege and confidentiality protections under the Patient Safety and Quality Improvement Act of 2005 (PSQIA)12. This means that the reporter's identity and the information reported cannot be used for legal or regulatory purposes, or disclosed to anyone without the reporter's consent12.
* Therefore, the correct answer is A. hidden from authorities, because in a confidential reporting system, the reporter's identity is not revealed to anyone outside the reporting system, unless the reporter agrees to do so. References: 1: Understanding Patient Safety Confidentiality 2: Confidential Physician Feedback Reports: Designing for Optimal Impact on Performance 3: Quality - Safety & Confidentiality
- General - AIHC
NEW QUESTION # 178
A stated purpose of the National Committee for Quality Assurance (NCQA) Healthcare Effectiveness Data and Information Set (HEDIS) public reporting is that accountable health care should:
Answer: C
Explanation:
Detailed Explanation:
HEDIS's goal is to ensure measurement and transparency in healthcare performance, making it possible to compare providers on standardized metrics.
Option C: Require both measurement and transparency
This aligns with NCQA's mission to promote accountability and transparency in healthcare.
References:
The CPHQ study materials on HEDIS emphasize measurement and transparency as core objectives of NCQA's public reporting standards.
NEW QUESTION # 179
A quality professional was asked to assist with strategic planning. Which of the following should have the primary impact on the quality and performance improvement goals?
Answer: D
NEW QUESTION # 180
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Of course, when we review a qualifying exam, we can't be closed-door. We should pay attention to the new policies and information related to the test CPHQ certification. For the convenience of the users, the CPHQ test materials will be updated on the homepage and timely update the information related to the qualification examination. Annual qualification examination, although content broadly may be the same, but as the policy of each year, the corresponding examination pattern grading standards and hot spots will be changed, the CPHQ Test Prep can help users to spend the least time to pass the exam.
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