Biography
PECB ISO-IEC-20000-Foundation최고품질인증시험자료 & ISO-IEC-20000-Foundation최신인증시험대비자료
PECB ISO-IEC-20000-Foundation 덤프로 많은 분들께서 PECB ISO-IEC-20000-Foundation시험을 패스하여 자격증을 취득하게 도와드렸지만 저희는 자만하지않고 항상 초심을 잊지않고 더욱더 퍼펙트한PECB ISO-IEC-20000-Foundation덤프를 만들기 위해 모든 심여를 기울일것을 약속드립니다.
PECB ISO-IEC-20000-Foundation 시험요강:
주제
소개
주제 1
- This domain explains the foundational ideas and principles behind service management and the purpose of a Service Management System (SMS) as described in ISO
- IEC 20000-1. It covers the importance of structuring services to meet both business needs and customer expectations, ensuring quality and continual improvement.
주제 2
- ISO
- IEC 20000-1 Requirements for an SMS: This domain delves into the specific requirements of ISO
- IEC 20000-1 for establishing, implementing, maintaining, and continually improving an SMS. It includes defining roles and responsibilities, risk management, process integration, and performance measurement.
주제 3
- Fundamental Concepts and Principles of Service Management and the SMS Based on ISO
- IEC 20000-1:
>> PECB ISO-IEC-20000-Foundation최고품질 인증시험자료 <<
ISO-IEC-20000-Foundation최신 인증시험 대비자료 & ISO-IEC-20000-Foundation인기덤프공부
우리Itexamdump 사이트에PECB ISO-IEC-20000-Foundation관련자료의 일부 문제와 답 등 문제들을 제공함으로 여러분은 무료로 다운받아 체험해보실 수 있습니다. 여러분은 이것이야 말로 알맞춤이고, 전면적인 여러분이 지금까지 갖고 싶었던 문제집이라는 것을 느끼게 됩니다.
최신 ISO 20000 ISO-IEC-20000-Foundation 무료샘플문제 (Q46-Q51):
질문 # 46
What is an audit observation?
- A. A conformity to the standard where there is an opportunity for improvement
- B. A finding against an area which is NOT in the scope of the standard
- C. A non-fulfilment of a requirement
- D. A recommendation that has to be actioned
정답:A
질문 # 47
A transport company with 1500 laptops, received many requests for expansion of the internal memory because its size has proven to be insufficient. Which process should have prevented this from happening?
- A. Capacity management
- B. Service availability management
- C. Service level management
- D. Configuration management
정답:A
질문 # 48
ISO/IEC 20000-1 can be applicable to a service provider:
- A. Even if its customers or suppliers have demonstrated conformity to ISO/IEC 20000 requirements
- B. Only if its suppliers have demonstrated conformity to ISO/IEC 20000 requirements
- C. Only if its customers have demonstrated conformity to ISO/IEC 20000 requirements
- D. Only if its suppliers haven't demonstrated conformity to ISO/IEC 20000 requirements
정답:A
질문 # 49
What do demand management and capacity management do?
- A. Demand management determines the capacity that customers need. Capacity management determines capacity the organization needs
- B. Demand management reports on consumption of services. Capacity management reports on improvements needed in consumption of services
- C. Demand management determines future capacity needs. Capacity management monitors current capacity
- D. Demand management determines demand for services. Capacity management provides sufficient capacity to meet demand
정답:D
질문 # 50
Which is NOT a specific resource management responsibility within ISO/IEC 20000-1?
- A. All service management staf shall be qualified to at least ITIL Foundation level
- B. The competencies required for service management roles shall be determined
- C. All service management personnel shall be aware of their contribution to service management objectives
- D. Appropriate service management staff training records shall be maintained
정답:A
질문 # 51
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ISO-IEC-20000-Foundation최신 인증시험 대비자료: https://www.itexamdump.com/ISO-IEC-20000-Foundation.html